1. Service Intake & General Terms

  • By leaving your drone or related equipment with DroneEverything, you agree to all posted repair policies. Proceeding with service constitutes acceptance under Florida law, whether signed or not (Allied Van Lines, Inc. v. Bratton, 351 So.2d 344 (Fla. 1977)).
  • Payment in Full is Required Before Equipment is Released.
  • Repairs are non-refundable, though defects within 10 days are covered once the drone is returned.
  • DroneEverything is not liable for issues caused by aftermarket or third-party components. OEM parts are preferred. Non-OEM parts are final and not covered by warranty.

2. Parts & Purchasing Policy

  • Shop-Purchased Parts: DroneEverything can purchase necessary parts. A 20% markup applies. Payment for shop-purchased parts can be paid when picking up the drone or under agreed terms unless agreed to different terms. A 10-day limited warranty applies to shop-purchased parts. Whether the drone gets fixed or not, you are still responsible to pay for any parts and or labor before picking up the drone.
  • Customer-Purchased Parts: Customers may supply their own parts. DroneEverything is not responsible for quality, compatibility, or defects of customer-supplied parts, and no warranty applies.
  • Parts Delays/Backorders: Delays caused by unavailable or customer-supplied parts are not the responsibility of DroneEverything.
  • Returns: Returns/exchanges of customer-supplied parts must be handled directly by the customer with the supplier.

3. Pricing & Payment Terms

  • Drone repairs generally cost 30%–50% of the price of a new model. Complex repairs may cost more.
  • Labor is charged by the job. unfortunately unforeseen issues can and do arise, and we will let you know if there is an Unfortunately, unforeseen issues can and do arise, and we will let you know if there is a price increase due to that and why. 
  • Payment for all services & parts are due upon completion of the work and before release of equipment.
  • Late payments may incur fees. Customers are responsible for all costs of collection, including legal fees.

4. Risk, Liability & Warranty

  • All repairs carry inherent risk. DroneEverything will exercise reasonable care but is not liable for:
    • Pre-existing damage, hidden defects, or normal wear and tear.
    • Flyaways, crashes, or loss of aircraft during or after repair.
    • Unforeseen technical failures such as stripped screws, ESCs, Sensors, Motherboard, Gimbaks, Cameras or other components during testing or repair.
    • Indirect or incidental losses (e.g., data loss, software corruption, delays, or consequential damages).
  • No Guarantee of Success: DroneEverything makes no warranty or guarantee that a repair will restore the drone to like-new condition. Additional issues discovered during repair may require further approval and incur additional charges.
  • Limited Warranty: If applicable, written warranties cover defective workmanship only and are limited to 10 days from completion.

5. Customer Responsibilities

  • Provide accurate information about the drone and known issues.
  • Pick up equipment promptly once notified of completion.
  • Storage fees will be applied for delayed pickups. After 10 days you will charged a $10 storage fee.

6. Unclaimed Property

  • Any unit left over 30 days after notification may be deemed abandoned and become the property of DroneEverything.
  • Under Florida Statute §715.065, abandoned property may be disposed of or sold after proper notice.
  • Under Florida Statute §713.585, unpaid charges may be enforced through public sale after certified notice.
  • Under Florida Statute §717.113, long-term unclaimed property may be reported to the State of Florida.

7. Repairman’s Lien (Legal Right to Hold Property)

Under Florida Statute §713.58, DroneEverything has the legal right to hold any drone until all repair charges are paid in full. This right applies whether or not the repair is successful. By doing business with DroneEverything and being made aware of this policy, you are considered notified of these rights whether or not you expressly acknowledge or accept them.

These are standard guidelines set across the board of the Drone Industry. We hope you understand we just have to cover all the bases. 

When we have your drone, we treat it like it’s our own and take every step and precaution using the latest techniques to ensure quality safe repairs.

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