1. Service Intake & General Terms
By leaving your drone or related equipment with DroneEverything, you agree to all posted repair policies. Proceeding with service constitutes acceptance under Florida law, whether signed or not (Allied Van Lines, Inc. v. Bratton, 351 So.2d 344 (Fla. 1977)). Payment in Full is Required Before Equipment is Released. Repairs are non-refundable, though defects within 10 days are covered once the drone is returned. DroneEverything is not liable for issues caused by aftermarket or third-party components. OEM parts are preferred. Non-OEM parts are final and not covered by warranty.
2. Parts & Purchasing Policy
Shop-Purchased Parts: DroneEverything can purchase necessary parts. A 20% markup applies. Payment for shop-purchased parts can be paid when picking up the drone or under agreed terms unless agreed to different terms. A 10-day limited warranty applies to shop-purchased parts. Whether the drone gets fixed or not, you are still responsible to pay for any parts and or labor before picking up the drone. Customer-Purchased Parts: Customers may supply their own parts. DroneEverything is not responsible for quality, compatibility, or defects of customer-supplied parts, and no warranty applies. Parts Delays/Backorders: Delays caused by unavailable or customer-supplied parts are not the responsibility of DroneEverything. Returns: Returns/exchanges of customer-supplied parts must be handled directly by the customer with the supplier.
3. Pricing & Payment Terms
Drone repairs generally cost 30%–50% of the price of a new model. Complex repairs may cost more. Labor is charged by the job. unfortunately unforeseen issues can and do arise, and we will let you know if there is an Unfortunately, unforeseen issues can and do arise, and we will let you know if there is a price increase due to that and why. Payment for all services & parts are due upon completion of the work and before release of equipment. Late payments may incur fees. Customers are responsible for all costs of collection, including legal fees.
4. Risk, Liability & Warranty
All repairs carry inherent risk. DroneEverything will exercise reasonable care but is not liable for: Pre-existing damage, hidden defects, or normal wear and tear. Flyaways, crashes, or loss of aircraft during or after repair. Unforeseen technical failures such as stripped screws, ESCs, Sensors, Motherboard, Gimbaks, Cameras or other components during testing or repair. Indirect or incidental losses (e.g., data loss, software corruption, delays, or consequential damages). No Guarantee of Success: DroneEverything makes no warranty or guarantee that a repair will restore the drone to like-new condition. Additional issues discovered during repair may require further approval and incur additional charges. Latent Damage – After a crash, circuits, connectors, or solder joints may be cracked but not fully broken. They may work a few more times until vibration, heat, or repeated startups finish them off. Chain Reaction – A shorted part (like a sensor board) can overload the power rail or data bus, causing related modules (IMU, GPS, gimbal) to start showing faults too. Self-Diagnostics – Drones run a self-check every time they power up. As conditions worsen or more modules stop responding, additional error codes get flagged. Limited Warranty: If applicable, written warranties cover defective workmanship only and are limited to 10 days from completion.
How Drone Errors Work After a Crash
When a drone crashes, it may display one main error at first — for example, a gimbal or GPS error. That doesn’t always mean that’s the only damage. Modern drones contain multiple boards, sensors, and circuits working together. If one is already compromised, repeated power-cycling during testing can cause other weak or partially damaged components to fail completely. This is why new errors often appear over time instead of all at once.
Why Errors “Pile Up”
Layered Damage – A crash can cause hidden or progressive failures that don’t show up immediately. Shared Systems – Sensors like the IMU, GPS, compass, and gimbal rely on common power rails and data buses. If one module fails or shorts, it can cause other modules to report errors. Self-Diagnostics – DJI drones run system checks at every startup. On the first boot after a crash, only the most obvious fault may appear. With repeated startups, additional communication failures can be detected and logged.
Technical Basis
A crash impact can create micro-cracks in solder joints, flex cables, or PCB traces. These may still function for a short time, but repeated power cycles and heat stress can cause them to fail completely. This is a well-documented failure mode in electronics, not unique to drones. DJI’s own repair practices reflect this — multiple modules are often replaced after a crash because initial diagnostics don’t always reveal every fault.
Setting Client Expectations
The first error shown is not necessarily the only fault. Additional hidden issues may surface after repeated testing. Repairs may require more than one part replacement to restore full functionality.
Bottom Line
A drone may show only one error immediately after a crash, but additional faults can appear with further testing. This happens because of latent hardware damage, shared system design, and DJI’s diagnostic process. It is true and verifiable that errors can “pile up” after a crash.
5. Customer Responsibilities
Provide accurate information about the drone and known issues. Pick up equipment promptly once notified of completion. Storage fees will be applied for delayed pickups. After 10 days you will charged a $10 storage fee.
6. Unclaimed Property
Any unit left over 30 days after notification may be deemed abandoned and become the property of DroneEverything. Under Florida Statute §715.065, abandoned property may be disposed of or sold after proper notice. Under Florida Statute §713.585, unpaid charges may be enforced through public sale after certified notice. Under Florida Statute §717.113, long-term unclaimed property may be reported to the State of Florida.
7. Repairman’s Lien (Legal Right to Hold Property)
Under Florida Statute §713.58, DroneEverything has the legal right to hold any drone until all repair charges are paid in full. This right applies whether or not the repair is successful. By doing business with DroneEverything and being made aware of this policy, you are considered notified of these rights whether or not you expressly acknowledge or accept them. These are standard guidelines set across the board of the Drone Industry. We hope you understand we just have to cover all the bases.
8. Mail-In Policy
Customers are responsible for securely packaging their drone and accessories to prevent damage in transit.
Please include your full name, return address, phone number, and email inside the package.
Use a shipping method with tracking and insurance. DroneEverything is not responsible for loss or damage during inbound shipping.
Return shipping costs are the responsibility of the customer unless otherwise agreed.
All return shipments will be sent with tracking. Additional insurance may be purchased at customer request and expense.
DroneEverything is not responsible for carrier delays once the package has been shipped.
When we have your drone, we treat it like it’s our own and take every step and precaution using the latest techniques to ensure quality safe repairs.
